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How about the after-sales service of the anechoic chamber of Changchuang Technology? What services a

DATE: 2022-10-28

     After the completion of the anechoic chamber, Changchuang Technology mainly provides the following after-sales services:


  1. Provide your company with complete technical data after completion: a complete set of design drawings, instructions for main equipment, etc.
    2. Provide technical training for users' operation and maintenance personnel free of charge, so that the personnel participating in the training can master the operating procedures of the equipment and can perform normal maintenance and repair.
    3. The fixed shield and absorbing materials are guaranteed for 5 years free of charge; The PSD, CCTV system, filter, antenna tower, turntable, dual equipment position controller, etc. are guaranteed for 2 years free of charge.
    4. For the problems that occur after the darkroom is established, we will provide after-sales service for customers at the first time. The company has full-time technicians from after-sales service organizations, ready to provide quick and satisfactory after-sales service at any time. The user shall notify the supplier in writing within 15 days after finding the problem and describe the problem in detail. The general problem shall be answered immediately and the difficult problem shall be answered within 24 hours. Spare equipment shall be provided for equipment that cannot be repaired within 3 days. If equipment or accessories need to be replaced, they shall be repaired within 15 days. Provide reliable guarantee for the normal operation of your engineering facilities and equipment.
    5. Within the warranty period: free of travel expenses, personnel salaries and spare parts expenses.
    6. The warranty does not include the damage caused by the user's failure to follow the Seller's operation manual.
    7. Provide lifelong paid maintenance service after the warranty period.

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